Feel the love and get ready for double the excitement as the Satisfyer adventure continues, with the retro styled DUAL LOVE. This unique, powerful, vibrator and clitoral stimulator stands out and is quick to catch attention. The DUAL LOVE’s mission is to meet your every need. Whether it’s internal or external play, the DUAL LOVE comes ready to pair with the award winning SATISFYER CONNECT app.
This stunning product will undoubtedly be a favourite option for those seeking effortless pleasure with a classic design in mind. Made with soft rounded edges, the DUAL LOVE caresses you with its 100% body safe silicone and sleek metallic detailing. Bestowed with independently controlled motors, and optional app pairing, the DUAL LOVE invites you to explore unlimited options of rhythmic pulsations, and more.
Let the smooth shaft venture inward as you crave that feeling of fullness or explore a combination of vibration and Air Pulse settings while the DUAL LOVE’s soft and supple head finesses stimulation with accurate precision on and around the clitoris.
Coming in two retro colour stylings, yellow and red, the DUAL LOVE is endowed with waterproof capability as well as being app-enabled, making it well suited and ready to please, with endless possibilities at your fingertips.
- Whisper mode
- Waterproof IPX7
- Body-friendly silicone
- Compatible with any Android or Apple Smartphone, Tablet and Apple Watch - Unending range of programs with the Satisfyer App (can also be used without the app) The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by EIS GmbH is under license. Apple, the Apple logo and Apple Watch are trademarks of Apple Inc., The Android name and the logo are trademarks and property of Google LLC. The Satisfyer App and Bluetooth feature is available on one of the included products. 2020 EIS GmbH, All rights reserved.
FAST, DISCREET DELIVERY
WE ENDEAVOUR TO SHIP ORDER WITHIN 24 HOURS (Business days excluding weekends & public holidays).
Our preferred courier is Express Austraia Post.
Melbourne & Sydney: 1-2 days, VIC, NSW, SA,QLD, ACT, TAS: 2-3days.
NEW ZEALAND DELIVERIES
3-5 business working days
Although we endeavor to process your order within 24 hours. Please allow up to 2 days handling time.
Your order will be discreetly packaged in plain satchels/boxes and will not include references relating to the product purchased or site name purchased from. For discretionary reasons, the sender’s name will not be displayed on your parcel.
All orders receive a tracking number; an email notification will be emailed upon order fullfillment.
Please advise upon receiving your parcel if there are any missing items.
We abide by strict health regulations and this impacts the way we process our returns and due to the nature of sex toys and other products we cannot accept returns. Before placing your order with us we remind you that we are unable to accept product returns that are of “change of mind” or do not meet your expectations.
We will gladly however replace products that are faulty. If you have received a defective item, you must ensure you contact our customer service team within 30 days, who will be more than happy to help you.
Returns of Faulty, Damaged, Incorrect Item
There may be times when you will need to return a faulty item purchased from us. Our Returns Policy is designed to assist you with your return. If you wish to return any item(s) you have purchased that are faulty, damaged, incorrectly described or the wrong item, you can return the item(s) after contacting customer service via email within 14 days from the date of delivery. The customer is responsible for the cost of an item's return, unless there was an error on our behalf. Due to the nature of couriers, it may cost more to send an item back to us than us shipping it out to you.
In this instance, postage will be incurred by Sex Toys Erotica. If circumstances require a refund to be given and you have made your purchase via Pay It Later - Afterpay, Laybuy, Zip Pay, Latitude Pay or Klarna then your product/s refund will be less the percentage charge paid by us issued by company. Postage fees paid will not be refunded.
Most problems with products are related to batteries, not a fault with the toys, so before returning an item, please ensure:
- The batteries are inserted the right way.
- The batteries have plenty of charges, preferably try a fresh set of heavy-duty batteries.
- Rechargeable batteries often lack the charge required so it's best to avoid using these.
- The plastic case around the batteries has not been removed.
- The battery compartment is done up tight where applicable.
- Hold controls for 3-5 seconds to turn on. If your issue still exists please contact us and we can provide further assistance and arrange a replacement if necessary.
IMPORTANT: If a returned item is found to be in working order a return service fee for the cost of return of the item to you will apply. Again, please check your item thoroughly as more than 70% of returns are found to be in good working order.
Change of Mind/Incorrect Purchases
Please choose carefully when making a purchase, due to the intimate nature of our products we do not accept refunds or make exchanges on sex toys and adult products for change of mind or incorrect purchases.
Returns on Lingerie, Costumes, Intimates
Please note that for health reasons, we are unable to offer an online credit or refund/return on all lingerie items including body stockings, hosiery, thongs, g-strings, and briefs. We are also unable to offer an online credit or refund on intimate apparel and/or costumes simply because you "changed your mind" or choose an incorrect sizing. Prior to purchase ensure you are choosing the correct size for you. Please understand we have this policy in place to protect you, our customer and your health and well-being.
Cancellation of Order Prior to Shipping
Where an order has been placed and needs to be cancelled before it's been shipped, a 12% cancellation fee will apply. The fee is charged in order to cover our out-of-pocket costs. As a customer you may not be aware that we get charged certain fees regardless of an order being cancelled.
Returns Due to Incorrect Delivery Address or Non- Pick Up of Parcel
We understand mistakes happen or you're just plain busy; in the instance that an incorrect address is given at the check-out or you don't pick up your parcel from the Post Office/Carrier and your parcel is returned to our warehouse a $10 returns fee will apply. This fee is charged to us by the courier to have your parcel shipped back. Freight charges will apply to have your items reshipped back to you, in which case an invoice will be sent. If you decide you do not want your items anymore and would like a refund then we are happy to do so - a 12% surcharge will be deducted from your total order cost to cover our out-of-pocket costs, less postage costs.
Returns Policy Conditions
To expedite any returns please ensure that:
- You return the item within 14 days (inclusive) from the tracked date of delivery
- You produce your original Sex Toys Erotica invoice (receipt) when you return the item
- The item is in original condition: - With all original tags and box unopened and in an unused state.
In some cases products will have a warranty of one year or more; in this instance, we will require a copy of your purchase receipt. Your product will be replaceable on the manufacturer's terms and conditions of replacement.
In the case of a return please email us with details and any photos or videos first. We will make a determination from this as to whether your product should be returned for replacement.
If you are not able to comply with these requirements, Sex Toys Erotica reserves the right to refuse an exchange or refund. Items on Sale will only be exchanged (not refunded).