Shipping Information

Australia

Australia Express Shipping on orders will arrive approximately 1-3 working days (Monday-Friday) depending on location.

• Australia Express Post is FREE on orders of $100 & over. 
• Australia Express Post for orders under $100 - $14.99 

New Zealand

• Australia Express Shipping on orders will arrive approximately between 2-5 working days (Monday-Friday) depending on your location. 
• Australia Express Post is FREE on orders of $150 & over. 
• Australia Express Post for orders under $150 - $15.99.

Any orders we receive from any other countries other than Australia and New Zealand will be automatically cancelled and refunded.

 If the goods are returned to us, the customer will be charged additional delivery fees to resend the parcel. 

For more information please don't hesitate to contact us.  

Health Regulations Policy

This policy outlines Sex Toys Erotica's commitment to compliance with health regulations concerning the sale of adult products. Due to the personal nature of these items, we prioritize the health and safety of our customers.

Return and Exchange Policy

1. No Returns or Exchanges: In accordance with health regulations, we do not accept returns or exchanges on any adult products. This policy is in place to protect the health and safety of all customers.
2. Customer Responsibility: We strongly recommend that customers review all item details thoroughly before placing an order. This ensures that you are fully satisfied with your selection prior to purchase.
3. Final Sale: All sales of adult products are considered final. By completing your purchase, you acknowledge and accept this policy.

Compliance

We adhere strictly to health regulations to ensure the wellbeing of our customers. Our policy is designed to reflect these standards and practices.

For any inquiries regarding this policy, please contact our customer service team.